Incoming Exchange Procedures - Timeline
FEN Account and Login
About two weeks after receiving your acceptance letter, you will receive information on how to create your FEN email and account.
After you've activated your FEN email, you will NOT receive any more information on your personal email.
- FEN Account and Login information will be sent to the email you used on your application
- Activate your account by the stipulated deadline
- The same password for the both accounts
- Check your FEN email regularly
🎨 Invitation to Canvas
Approximately one month after receiving your acceptance letter, you will receive an invitation to join our Canvas “FEN Exchange”, through your FEN email, where you will find all of your onboarding procedures.
- Visa Information
- Getting Familiar with Chile
- Housing Options
- Safety in Chile
- Course Information
- FEN Buddy Program
📌 Recomendation
Many courses at FEN use Canvas to upload materials. Getting familiar with the platform now will be useful later in the semester.
- Use your FEN email to login to Canvas
- Download the app and turn on the notifications
- Regularly check the “Anuncios/Announcements” and “Módulos/Modules” sections
- Review all available materials before emailing your coordinator with questions
📌 Other websites to keep in mind
IMPORTANT
- Read all communications and instructions carefully
- Comply with all deadlines
- FEN has different procedures and processes than other Universidad de Chile schools
Contact
Our office is always happy to assist students during regular business hours and will do our best to respond to all inquiries as promptly as possible. We kindly ask that communications remain respectful and that expectations regarding response times take into account our normal business operations. Most requests can be addressed through our regular response process, which helps us provide fair and effective support to all students.
Orientations
Online Academic Information Session
One day prior to the mandatory, in-person Welcome, the International Office will host an online information session about academic life at FEN.
- Academic Calendar
- Student Life
- Course structure
Mandatory In-Person Welcome
Yeah! You are finally here! On this day, we will meet our staff, get to know other students, your FEN Buddy and tour FEN.
Things to do prior to arrival
✈️ Book your flights to Chile
As soon as you receive your acceptance email you can book plane tickets using the semester dates here to ensure you arrive before the mandatory International Student Orientation.
🛂 Visa Information
Please see the Chilean Embassy or Consulate nearest you for information relevant to your nationality. We highly encourage students to come on a student visa — details can be found here. Our International Office hosts an online Visa Information Session after acceptance letters are sent, and it is highly recommended that you attend.
🏥 Compulsory International Health Insurance
Exchange students at FEN must be covered by an international health insurance plan that includes repatriation for the entire duration of their period of study. Medical care in Chile can be expensive, so this is a matter of physical and financial security.
You will have until the first Friday of classes to submit proof of coverage for your semester dates in Chile. Please review Chile's entry requirements here.
🏠 Housing
Some students arrange housing before arrival, while others use the first week or two to find accommodations in person. Find general housing information here; the International Office will share a specific guide after acceptance.
💰 Planning Budget
Costs add up quickly when traveling and living abroad — short trips here, metro fare there, rent, and everyday expenses. Please check recent information on the cost of living in Santiago to plan your finances during your stay in Chile.
📲 Get to know FEN
We want you to connect and prepare for your Chile experience even before you arrive! Explore our website and Instagram @pregradofen.uchile for more about FEN and your semester in Chile. Be sure to check out the Let's Chat and FEN Buddy programs, as well as the International Student Association of FEN (ISA FEN)!
✅ Checklist
Here's a checklist to help you remember everything you need to do and bring with you. Tap each item to mark it as done.
- ✔I have received my FEN Acceptance letter (if required).
- ✔I have received my student visa (if required).
- ✔I have proof of international health insurance for my duration in Chile that includes repatriation.
- ✔I have booked my flights.
- ✔I have registered online for my courses.
- ✔I have discussed alternative course options with my academic advisor.
- ✔I have marked the important and mandatory dates on my calendar.
- ✔I have reserved my temporary / permanent accommodation.
- ✔I know the sanitary measures and requirements to enter Chile.
🎒 Packing List
Despite the Mediterranean climate, Santiago sits at the base of the Andes, so temperatures can swing drastically through the day — layers are your best bet year-round. Summers are dry and hot with cool mornings; winters feel chilly as few homes have central heating. Check the forecast closer to your arrival.
Adapters: Type C (Europlug) and Type L.
Not in your suitcase!
- ✔Photocopy of my passport
- ✔Instructions on how to use my health insurance in Chile
- ✔My means of payment (credit cards, cash — ATMs are plentiful in Santiago)
- ✔A copy/scan of my cards and the numbers to call if blocked or stolen (report your travel plans!)
- ✔My medication (bring a copy of the original prescription just in case!)
- ✔I have organized my transportation from the airport (options shared during the online Pre-Departure Session).
- ✔I have my hostel / accommodation address printed.
- ✔I have some Chilean pesos for my first day (to avoid airport ATM and exchange queues).